Business Support Officer (Finance)

Salary details: £31524 - £32931

Title:                     Business Support Officer 

Grade:                  Scale 5

Hours:                  35 hours per week

Salary:                  £31,524 to £32,931 pro rata

Service:              Street Services (Business Support Team)

Location:            Birchmere Centre, Eastern Way, Thamesmead, SE28 8BF

Street Services is seeking a Business Support Officer (Finance) to join its busy Business Support Team. 

Street Services has 446 members of staff, and the Business Support Team is responsible for providing a wide range of functions that assist delivery of statutory frontline waste collection and street cleansing services. 

Under the supervision of the Senior Business Support Officer (Finance, Operations and Traded Services) the successful candidate will:

• Be responsible for the day-to-day administration of a portfolio of business waste customers
• Ensure that service level agreements are up to date and in place where traded services are provided
• Monitor income payments against service level agreements to ensure payment is received and assist customers will payment schedules where necessary
• Monitor debt recovery
• Support enquires from new business waste customers

You will have exceptional IT and communication skills with excellent customer care. You will also be a good team player who is flexible and willing to adapt the changing needs of the service.

For an informal discussion about this opportunity, please contact Donna Heuerman;    donna.heuerman@royalgreenwich.gov.uk     .  

Diversity Statement: Royal Borough of Greenwich values the diversity of its community and aims to have a workforce that reflects this. We therefore encourage applications from all sections of the community.

High Volume Applications: Royal Borough of Greenwich reserves the right to close any vacancy earlier than the advertised closing date should there be a high volume of applications received.

Advert Close: All vacancies close at midnight unless otherwise stated.

Full Employment History: A full employment history is required for this role. Please provide a full employment history, together with a satisfactory written explanation of any gaps in employment.

How Applications are Scored: Each application is scored according to how well the supporting statement addresses each point on the Person Specification for the role. Candidates will be short-listed for interview on the extent to which they meet the specific points within the Person Specification. The Person Specification is supplied with the job advert. When completing your application, please use the supporting statement section to tell us how you meet each of the points on the Person Specification. We need to have this information in order to consider your application.

Salary: Salaries advertised are for a standard working week of 35 hours unless otherwise stated. Please use this 'Salary Calculator to help you calculate a pro rata salary.

Our Staff Values: Our Staff Values are important to us. Candidates will be continuously assessed against our staff values throughout the recruitment process. Where candidates demonstrate views and behaviours that do not meet the standards of our staff values, we reserve the right to reject their application/ registration.