Senior Delivery Manager (applications reviewed every 2 weeks)

Salary details: £46638 - £53700

Royal Borough of Greenwich
Salary Details
£46638 - £53700
Additional Allowances
The base salary for this role is up to £49,674, any offer made above this will be made up with a market supplement allowance
Location Postcode
SE18 6HQ
Job Term and Hours per Week
Permanent; 35
Closing Date
For more details of this job, please contact
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Location: We’re based in the heart of Woolwich, which is a great place to both live and work. Woolwich benefits from excellent transport links; buses, tubes, trains and ferries, and soon to be Crossrail expansion. We are just 21 minutes from central London and 10 minutes from The O2. We operate a hybrid working model, where people spend most of their time working from home and the rest in the office.

Who are we looking for?  

Our new Digital and Customer Service team is expanding and we are on the lookout for an impact-driven, kind and curious person who has deep experience and knowledge of agile delivery practices and a desire to support and inspire others. You will be line managing up to 2 delivery managers, helping them to deliver excellent work and develop their careers. 

It’s an exciting time to join our team, as we implement our first ever digital strategy. You will help us on our mission to make the Royal Borough of Greenwich a truly digital council and borough over the next four years and beyond.  Come and be a part of making our strategy a reality.

As a Senior Delivery Manager, you’ll be welcomed into a budding in-house delivery team, alongside other experts in user centred design, data analysts, project managers, policy and training practitioners and engineers. It’s essential you’re open-minded, flexible in your approach and great at working in a team. You will have experience in end-to-end delivery of new digital services, build thriving multi-disciplinary teams, be a champion of agile delivery across the Council, coach others and actively build a community of practice.

Most importantly, you are up for the challenge of making public service and government better. There’s plenty of scope for influencing how we deliver work, manage change and maximise impact.

What your role will involve: 

You’ll be part of our brand-new in-house delivery function as part of the Digital and Customer service team. You’ll report to the Head of Delivery

As Senior Delivery Manager, you’ll take a key role in the delivery community across Royal Borough of Greenwich, setting standards and role modelling working in the open, team-lead governance, continuous learning and iteration based on feedback.

You’ll be leading on our most complex and interdependent projects; engaging with teams from across the Council. Developing trusted relationships with colleagues and stakeholders is key to this role. You’ll put users at the centre of all you do and work with senior leaders to help them navigate tricky decisions.

You will be role modelling the best of agile delivery and act as an ambassador of the benefits of agile. You will be building roadmaps and backlogs, enabling high quality delivery in product teams and delivery community, and be at the heart of problem solving.

Delivery managers will be developing and embedding agile practices. This will live alongside incremental, waterfall techniques. Project and delivery managers will learn from one another, helping each other to solve common problems.  

Why join Royal Greenwich: 

Royal Greenwich is proud to be a borough synonymous with first class modern services. A world class heritage site, our communities are vibrant and diverse, and we pride ourselves on being a well-managed, well-run authority.  

We are going through a digital transition and are on the hunt to recruit like-minded team members to be a part of the challenge. We pride ourselves on our values, so you’ll be in an environment that promotes knowledge and skill sharing, so you’ll be working closely with other areas of the Council.  

Our vision is for a happier, healthier and more joined-up borough using modern technology and data. This was already an urgent need, but the COVID-19 pandemic has accelerated both the urgency and the will to change.  

Our Royal Greenwich values underpin the work we do:  

  • Improving residents lives and opportunities 
  • Demonstrating respect and fairness 
  • Taking ownership 
  • Doing things better 
  • Working together across the Council. 

We offer great benefits: 

In return for your hard work, we offer a range of benefits:  

  • Annual Season Ticket Loan 
  • Childcare Voucher Scheme 
  • Learning and development opportunities to maximise your potential, including excellent apprenticeship opportunities at all levels  
  • Reduced rate Gym Membership 
  • Eyecare Vouchers 
  • Cycle to Work scheme 
  • Long Service Awards 
  • Generous Annual Leave entitlement 
  • Excellent Pension Scheme 
  • Greenwich Card which entitles you to discounts at local businesses 
  • Employee Assistance Scheme including external counselling service 
  • A range of flexible working arrangements   
  • Staff networks  

Make an application 

If this sounds like it would suit you, or our mission is something you’d love to be a part of then get in touch!  

To apply, please follow the “Apply for this job” link - applications will be checked every 2 weeks.

You will need to complete the application form, and submit a CV and Cover Letter stating why you think you are suitable for this role. Please note we will not consider applications without a cover letter.

What the hiring process will look like for you 

Step 1 – Application: Complete the application form and we aim to get back to you within 1 week post the application closing date. 

Step 2 – Invitation for interview: If you’re among the top-scoring applicants, you’ll be invited to a panel interview. You will be asked to prepare a task in advance that will show you have the skills and experience for this role.

Step 3 – Panel Interview: This will usually be a 60-minute video call with the hiring manager and other team members you would work with closely in the role. There will be two parts to it. The first 20 minutes will focus on task you have prepared and why you are interested in the role. This will be followed by skills and behaviour-based questions that address the essential criteria in the job specification. We will be asking questions like “Tell us a situation when …” 



For an informal discussion about this opportunity, please contact Phillipa Newis;     .  

If you require any assistance in viewing or accessing this opportunity, please contact or call 020-8921-8977


Diversity Statement: Royal Borough of Greenwich values the diversity of its community and aims to have a workforce that reflects this. We therefore encourage applications from all sections of the community.

High Volume Applications: Royal Borough of Greenwich reserves the right to close any vacancy earlier than the advertised closing date should there be a high volume of applications received.

Advert Close: All vacancies close at midnight unless otherwise stated.

Interview Arrangements: During this time, our priority for all of our recruitment activity is to make sure our applicants, hiring departments and new starters are informed, safe and supported. Careful and thorough consideration will be given to interview arrangements and for any essential in-person recruitment, we will ensure this is held in a suitable, secure setting with additional arrangements to ensure any current safety requirements are fully adhered to.

Salary: Salaries advertised are for a standard working week of 35 hours unless otherwise stated. Please use this 'Salary Calculator to help you calculate a pro rata salary.