Service Charge Officer

Salary details: £35577 - £36567

We are looking for a suitably skilled and experienced person to join our busy and demanding Home Ownership Service team (HOS).

You will be responsible for undertaking the accurate calculation, construction and issue of all service charges (and any other property charge), including both annual and major works charges, relating to HOS functions.

You will also be responsible for undertaking all statutory and other consultation in relation to these charges and to maximise income to the service and the Directorate by the capture of all relevant costs.

You should have:

• Significant knowledge and experience of legislation relating to leasehold management. 
• Excellent customer service skills.

• Proven ability to effectively prioritise and meet deadlines particularly when faced with changing priorities.

• Experience of producing accurate reports and information on service statistics and ensuring compliance with performance targets.

• Experience of and ability to inform and advise on complex leasehold issues, to leaseholders, other council departments, senior management and Members.
• Ability to communicate effectively to a very high standard, verbally and in writing.

For an informal discussion about this opportunity, please contact Sandra Adetosoye;    sandra.Adetosoye@royalgreenwich.gov.uk     .  

Diversity Statement: Royal Borough of Greenwich values the diversity of its community and aims to have a workforce that reflects this. We therefore encourage applications from all sections of the community.

High Volume Applications: Royal Borough of Greenwich reserves the right to close any vacancy earlier than the advertised closing date should there be a high volume of applications received.

Advert Close: All vacancies close at midnight unless otherwise stated.

How Applications are Scored: Each application is scored according to how well the supporting statement addresses each point on the Person Specification for the role. Candidates will be short-listed for interview on the extent to which they meet the specific points within the Person Specification. The Person Specification is supplied with the job advert. When completing your application, please use the supporting statement section to tell us how you meet each of the points on the Person Specification. We need to have this information in order to consider your application.

Salary: Salaries advertised are for a standard working week of 35 hours unless otherwise stated. Please use this 'Salary Calculator to help you calculate a pro rata salary.

Our Staff Values: Our Staff Values are important to us. Candidates will be continuously assessed against our staff values throughout the recruitment process. Where candidates demonstrate views and behaviours that do not meet the standards of our staff values, we reserve the right to reject their application/ registration.