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Performance & Development Team Leader

Salary details: £35991 - £38994

Organisation
Royal Borough of Greenwich
Reference
REC/18/00355
Salary Details
£35991 - £38994  
Additional Allowances
NA
Location Postcode
SE18 6HQ
Job Term and Hours per Week
Permanent; 35
Closing Date
20 December 2018
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An exciting position has arisen in the Housing Inclusion Service, for a Performance and Development Team Leader, with the line management responsibility for 6 members of staff. The role includes overseeing the high quality and sensitive responses to enquiries and complaints to the service from customers, Councillors, Members of Parliament, and departments from across the Council.

The successful candidate will be responsible for establishing, monitoring and reviewing service performance targets and in implementing plans and initiatives to improve the outcomes for current and future service users. You will have a good understanding of housing and homelessness legislation and be able to build strong and constructive relationships with partners and key stakeholders.

You will be flexible in approach, possess excellent verbal and written communication skills and have proven IT, organisational and negotiation skills. Essentially you will need to manage your own workload proficiently and to ensure the efficient management of the work of the team to consistently meet deadlines.

If you would like to discuss the role in further detail, please contact Lydia Lewinson Tel: 020 8921 4823 Email: lydia.lewinson@royalgreenwich.gov.uk

Royal Borough of Greenwich values the diversity of its community and aims to have a workforce that reflects this. We therefore encourage applications from all sections of the community.

Royal Borough of Greenwich reserves the right to close any vacancy earlier than the advertised closing date should there be a high volume of applications received.

All vacancies close at midnight unless otherwise stated

Each application is scored according to how well the supporting statement addresses each point on the Person Specification for the role. Candidates will be short-listed for interview on the extent to which they meet the specific points within the Person Specification. The Person Specification is supplied with the job advert. When completing your application, please use the supporting statement section to tell us how you meet each of the points on the Person Specification. We need to have this information in order to consider your application.